SHEYIK Return Policy
- Returns and Refunds
We want you to be satisfied with your purchase from SHEYIK. If you are not completely happy with your purchase, we offer a straightforward refund or exchange policy as outlined below.
- Eligibility
To be eligible for a return or refund, please ensure the following conditions are met:
- You must request a return within 15 days of the original purchase.
- The item must be unused and in the same condition as you received it.
- It must be in the original packaging.
- Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error will not be eligible for a refund.
- Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at info@SHEYIK.COM within 15 days of your purchase.
- Provide your order number, the reason for your return, and any relevant photos.
- Our team will review your request and provide you with instructions on how to return the item.
- Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within [number] business days.
- Exchanges (if applicable)
We may be able to exchange items in certain circumstances. Please contact our customer support team for more information.
- Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Contact Us
If you have any questions or concerns about our refund policy, please contact us at [customer support email] or [customer support phone number].
Remember to tailor this policy to your specific needs and clearly communicate it on your website. Additionally, it's important to comply with local consumer protection laws, which can vary depending on your location. It's recommended to consult with a legal professional to ensure your policy is in line with relevant regulations.